Workshop Session C4:

Cultural Diversity When Mediating Church 

Involved Disputes

(CME: Cultural Diversity)


Thomas Colbert  


Resolution and Mediation Services, LLC (R.A.M.S.)

Thomas E. Colbert, III is the founder and president of Resolution and Mediation Services, Inc. He is a retired, Florida Supreme Court Certified, Circuit Civil and County Mediator, with years of experience in service to the citizens of the state of Florida.

While employed with the Florida Commission of Human Relation, he mediated hundreds of cases per year. He has seen firsthand, the costly and devastating consequences of: High employee turnover, Low employee morale, conflict as a result of church hurt and workplace conflict, as well as the significant cost of even one allegation of discrimination, sexual harassment, and what it can do to the reputation, growth and yes, even the financial wellbeing of any businesses or church.

The extensive experiences of Mr. Colbert, who is a past presenter of the DRC Conference, along with the best knowledge and experience of all the Rams, Inc staff, make this team of professionals uniquely qualified to empower businesses, churches and nonprofit organizations whose representatives attend our workshops to significantly increase productivity, lessen workplace conflict, reduce member/employee turnover, by using proactive ADR tactics.

Mr. Colbert is founder and Senior Pastor of Citadel of Praise Church of God in Christ. He is president and founder of World Youth Ministries, Inc. a 501-C3 organization, founded in 1984. He is a member of the Florida Academy of Professional Mediators, a past Board Member of the C.H. Mason Bible Institute of Tallahassee Florida, and the Tallahassee Community College Educational Talent Search Advisory Board. Additionally, Mr. Colbert is proudly a Charter Member of the Theta Sigma Chapter, Alpha Phi Alpha Fraternity (University of Florida). He has trained governmental agencies, businesses and churches throughout the nation. Additionally, Mr. Colbert has traveled extensively speaking and training others to "Find their RAM in the Bush!".

Ferman Richardson   

RAMS Trainer

Resolution and Mediation Services, Inc.

Ferman D. Richardson is a trainer for Resolution and Mediation Services, Inc. He is currently employed, as Deputy Marshall with the Florida Supreme Court since 2014, responsible to Enforce Federal, State and Local laws, Patrol and secure the Florida Supreme court bldg., being vigilant for terroristic attacks, suspicious packages, and other hazards as related to Courtroom security, Monitor employee and visitor entrances and exits from the Site location; making sure they have proper identification and authorization. Safeguarding both the life and property of employees and visitors to the site.

Mr. Richardson came highly recommended to become a RAMS Trainer, with his vast experience, serving as Police Chief in both Gretna, FL, and Quincy, FL, with oversight of all Law Enforcement Activities for both Municipalities, where his duties included preparing the annual budget, Planning for and Creating Goodwill within the community using Community Oriented Policing practices, he created a Wireless Mesh system for transferring data within the City by Officers.

Additionally, he has written, obtained and Administered $140000 in Federal Grant funds. While Providing Mentorship and Coaching to Subordinates Mr. Richardson is a 2003 Graduate of Flagler College, with a B.A. Degree in Business Administration and in 2016 earned a second B.A. degree in Business Administration with a concentration in Accounting.

Mr. Richardson is Sr. Pastor of Manasseh Church of God In Christ, in Tallahassee, FL He is married and he with his wife Ardesta, has 4 adult children.