Workshop Session A4:

XYZ: Communicating Across Generations at Mediation  

(CME: Cultural Diversity)


Kristen Foltz  
The University of Tampa 

Kristen Foltz, Esq. is a professor in the Department of Communication at The University of Tampa in Tampa, Florida. She first joined The University of Tampa in 2010. Her primary courses include conflict resolution, first amendment, communication law, and oral communication.

Ms. Foltz graduated cum laude from Stetson University College of Law with a concentration in international law. Ms. Foltz began her legal career as a litigator prior to becoming a Florida Supreme Court Circuit Civil Certified Mediator in 2011. She is also certified in residential mortgage foreclosure mediations. She also has a Masters of Science in Global Strategic Communications with a Certificate in Conflict Resolution and Consensus Building.

Prior to joining UT as a professor, Ms. Foltz assisted with the creation of and served for many years as the Assistant Director of the Thirteenth Judicial Circuit's Residential Mortgage Foreclosure Mediation Program, a county wide court ordered mediation program.

James Ratliff   
Principal Planner,
Hillsborough County  

Mr. Ratliff currently works as a Principal Planner with Hillsborough County Public Works, having worked previously for over 10 years as an urban planning consultant.

He is a Florida Supreme Court Certified Circuit Civil Mediator. Among Mr. Ratliff’s focus areas are land use and entitlement planning, Transit Oriented Development, affordable housing, mediation and conflict resolution, public involvement and outreach, project and process management, and policy planning.

Mr. Ratliff attended Florida State University where he received his Masters of Science in Planning and a Certificate in Urban Design. He holds memberships in the American Institute of Certified Planners (AICP) and American Planning Association (APA), was recently certified as a Professional Transportation Planner (PTP).

Mr. Ratliff has served as Chairman of the Sun Coast Section of the Florida Chapter of the APA, also serving on the Chapter’s Executive Committee. Other activities have included serving as a Tampa Historic Streetcar Board appointee to the organization’s Marketing Committee, as well as volunteering as a Guardian ad Litem.