Closing Plenary Session:

Reimagining Mediation in the 21st Century

(CME: General)


Susan Marvin 


Chief of Alternative Dispute Resolution

Florida Dispute Resolution Center, Office of the State Courts Administrator

Susan Marvin, J.D. is the Chief of ADR of the Dispute Resolution Center, Office of the State Courts Administrator. She served as the staff attorney for the DRC from 2012 through May of 2016, and is a Florida Supreme Court certified county and family mediator. Susan served as a staff mediator for the Second Judicial Circuit Court’s ADR program for six years during one of which she was also the small claims and county mediator services coordinator. For eight years Susan was the director of The Family Visitation Program in Tallahassee, and she has previously been a case coordinator and attorney for the Second Circuit’s Guardian ad Litem Program.


Alyson Carrel  

Clinical Associate Professor & Assistant Director

Center on Negotiation and Mediation, Northwestern University Pritzker School of Law

Alyson Carrel is a clinical associate professor at Northwestern Pritzker School of Law and the Assistant Director of the law school’s Center on Negotiation and Mediation. Carrel is an active leader, presenter, and trainer in dispute resolution.

She has provided negotiation and dispute resolution trainings for a wide variety of clients including law firms like Baker McKenzie, court systems/programs such as the Cook County Juvenile Court Child Protection Mediation Program, government organizations such as HUD, corporations such as Coca-Cola, and nonprofit organizations including the Federal Reserve Bank of Chicago. Until 2019, she led the law school's legal technology & innovation initiatives as the Assistant Dean of Law & Technology. In these roles, she received a grant to purchase wearable cameras for negotiation simulation courses, a fellowship to integrate the A2J Author platform in mediation advocacy courses, launched TEaCH LAW, a faculty instructional technology initiative, and was awarded the student-voted Outstanding Professor of a Small Class. Carrel is currently researching the impact of emerging technology in dispute resolution and developing a new client-driven competency model for the 21st-century legal professional called the Delta Model.

Prior to her appointment at Northwestern Law, Carrel was the Training Director at the Center for Conflict Resolution, one of the nation’s largest and longest-running community mediation centers, where she directed and lectured in the 40-hour mediation skills training and mediated court-referred cases. Before attending law school and prior to working at CCR, Carrel managed the Dependency Mediation Program for the Eighth Judicial Circuit of Florida, which provides mediation services to parties involved in child protection/dependency matters. She also worked with the Juvenile Mediation Clinic at the University of Florida School of Law, where she helped train and manage law school clinic students in small-claims mediation, victim-offender mediation, and conflict resolution skills.

Carrel received her JD from the University of Missouri-Columbia, where she published a case note on drafting an effective ADR contract clause and was the Editor in Chief of the Journal of Dispute Resolution. She received her BA in Women’s Studies from the University of Florida where she wrote a thesis focused on domestic relations mediation.